Salt watches your guest data and briefs your team before every shift, so a regular is welcomed back by name, not asked if they've been in before. We do the work behind the scenes.
Get in Touch→ A service, not another app to run
We handle the guest-relationship side of things. You give us a little access once, and every week we turn your data into a clear picture your team can actually use.
Visit frequency, trend, party size, and order build a profile for each guest. You never export a file or touch a spreadsheet. We pull it for you.
A simple read for the floor: who the regulars are, what they usually order, what to remember. It turns "Have you been here before?" into "Welcome back." No effort from you. It's just there.
Each week we surface a short list of guests worth a personal note, and why. The message is always yours, in your own words, from your own phone. Never an automated blast, never a discount.
We pull from the systems you already run, so there's nothing new to set up.
Salt uses five stages to describe a guest's journey. It isn't linear. While we'd love every guest to be a Believer or a Regular, there are other factors that come into play that loyalty programs tend to ignore. The goal isn't to march a guest from one stage to the next. It's to meet them right where they are.
We work with a small group of restaurants at a time, because the work is hands-on and we want to do it well. If it sounds like a fit, we'll show you Salt with your own guest data: who your regulars are, who's drifting, and exactly how to reach them.